Choose the right route
For common questions, start with Frequently asked questions. Questions about site rules belong with the Terms of use. If your question is about the wording or scope of the Privacy policy, name that page in your message. Copyright notices follow a separate route described below.
Email support
General questions and page issues can be sent to support@tanzil.video. Use a subject that names the page or topic. In the message, state the question or issue in one sentence before adding the context. This keeps a short question easy to read and gives a more detailed report a clear starting point.
Include useful context
Clear context makes a message easier to understand. Include:
- the page or feature you were using;
- what you expected and what happened instead;
- the wording of any message shown on screen;
- your device and browser.
Do not include passwords, login codes, payment details or other account credentials. If the issue is visual, describe where it appears on the page.
Use the copyright route for rights notices
Use the Copyright complaints page for a rights notice. It lists the information that belongs in that notice and keeps the legal route separate from general support. Questions that are not rights notices can use the support email above.